Flight Bag Order with Proviation
Hi,
Flightbag ordered 15th July 2013 - a couple of e-mails followed advising a delay of a few days - then total silence - e-mails and phone calls ignored - no-one answers the phone no one answers e-mails.
Started a dispute procedure via Paypal last week.
Last week Proviation finally responded to one of my e-mails (Or perhaps the Paypal dispute ?) requesting a refund and asked if they could complete the order if they got the goods to me by the end of the week which was 23rd August 2013 - nothing received and no more e-mails or phone calls.
Finally took out a dispute via Paypal and got my money back today 26th August 2013.
Not an happy experience. I wouldn't recommend using this company at all really - but if you do, make sure it's by Credit Card or Paypal - but why bother - just go to a company with a good record - it would be much easier.