We keep bumping into each other on this topic my meat eating friend...
Suffice it to say that my impression is that the people at NOW are not quite as daft as some ppruners are trying to make out tonight (or perhaps would like us to believe).
The service promises on NOW's web-site are going to be hard work to meet (meat?) - but are bound to strike a chord with pax that have been on the receiving end of worst case scenario loco operations...
Off to the Bingo now...
Eddie