(Review based on y2001)
Run as a 'business'. Good/excellent aircraft and facility. Some customer issues regarding quoted pricing/deposits. Was/is run by David Brent...
"Get this right, no really... there was this Indian pilot. ATC said 'do you have information Hotel'."
"And he says, 'no, we are staying with friends.'"
[picture a grin at the staff, followed by a 'heel spin' back to the 'office']