But changing the attitudes of the security staff and how they treat their "customers" would go a long way.
I know we all complain about security, but they are by far the most arrogant and obnoxious workers I've come across on all my travels through euro airports.
I always think I've been unlucky but every single time someone is being shouted at or a little old fragile lady being sneered at because she doesn't have the correct liquids back.. It's one area that could be improved without much cost of re-development.
They need to be careful, Gatwick used to be pretty poor but they've changed a their game and have made some really good inprovements. One notable one being how you are greeted and talked to by the security staff.
(Southampton was the best in the uK for security, in my opinion)
And yes, the other elements such as the long walks through drab corridors does affect the whole experience too, but having been through so many airports I think security stands out to me as one of the selling points. The rest I can deal with.
Last edited by EcamSurprise; 18th Aug 2013 at 01:50.