Blimey, mixture. Are you feeling OK? It's Friday, have a lie-down.
That was a very balanced comment on BT.
Indeed.. and you were lucky. That very afternoon I personally saved someone's broadband connection from early demise at the hands of a BT "engineer" who managed to rip out their property's copper pair whilst "fixing" another property's line.
The chap tried to solidly deny he had anything to do with it.... until I pointed out that the sudden loss of internet was preceded by the unmistakable dulcet tones of his tone trace kit.
My list of reasons to dislike BT is growing longer by the day.....