Closure finally.
As I said I would, here is my final post regarding my case.
I now have my refund and not before time.
So, facts and data for reference:
Order placed on 24th May 2013 and money taken.
Total of 11 emails and 1 (answered) phone call to Proviation chasing product.
Total of 2 emails to safe buy
Total days off work seeking legal advice =1
Refund requested on 9th, 17th & 18th July, 10th (twice), 11th & 12th August.
Refund finally made on 12th August and in my account on 13th August.
You wouldn't think it reading this but I consider myself very lucky and as a result far more savvy and educated.
This will never happen to me again if I can help it.
I will leave the doubters to make their own minds up, but ultimately, you can't ague with facts and data.
Hope someone finds this useful.
Keep trying if you are still in the looney loop.
Signing off.