No more lost emails
Since my post on 23rd July all has been well.
However two days ago had an email addressed to "dear customer" purporting to be from BT inviting me to click onto a link to upgrade my email to the new BT system. It was complete with all the usual BT logos, headers and footers. Contacted BT who said it was garbage and delete. The main give away I suppose is as in all scam there was no mention of my account number and addressed to Customer rather than me by name.