@abgd Thank you for your courteous reply. My computer runs Ubuntu, Firefox and Opera. Recently had some instability issues,(hardware, overheating) but basically untouched for about 4 years. I have never needed or wanted to run programmes of the type you posted. If a person / persons is / are using multiple user-names in order to make defamatory posts, I stand by the suggestion that nick should take prompt action to try and salvage some credibility. (I have had a short PM dialogue with Nick)
I've no dog in this fight, just hate to see immoral and unethical business practises, whether by customer or trader. just a shame to keep seeing these apparent problems and the responses.
Anyone in business will get it wrong occasionally, the way it's fallout handled is paramount . I think that is where Nick needs to expend a lot more time and effort, if the negative comments are to be believed.