Nick, you seem to be under the impression that if you write stuff down it becomes the truth and acceptable practice.
"Deeply regretted"????? So regretful that you've kept the bloke waiting for 3 months for his order and ignored his repeated (and entirely legitimate) requests for a refund? Not very convincing, is it? It's not like this particular case is a one off, either. The many posters who've shared their experiences on this forum have all said pretty much the same thing. No goods, money taken, little or no response from the culprit. Attempting to talk your way out of it is simply delusional.
EDIT: if you're worried about reputation, you need to actually do something to improve it. The current number of "Views" for this thread is approx 17,600. That's increased by about 100 just today. Think about it.
Last edited by Blues&twos; 8th Aug 2013 at 17:14.