Yes it does happen around the evening, but not the exact time.
I am not sure about the hpnoe call thing, as no one has been on the landline whilst the internet has been turned itself off.#
And yes, we have 2 sort of boxes on the line of the phone, 1 is the filter, the other is something on the front of it(skybox?)
We have an AOL router btw.
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To xanda_man,
1. There are 2 boxes on the phone line
2 -
The big question... Are you 100% sure that your line is dropping?? Or are you wirelessly connected and it loses the signal? Do all devices that are connected have the same issue? Do some digging with this one it would help diagnose the issue, it could just be a wireless issue and few tweaks to your router could really sort things out as it could be conflicting with other routers locally.
Yes, the internet light on the router goes red and everyone gets disconnected. I use powerline, so it's a bit like wired and I also get disconnected.
We have also already replaced the filter once.
The Model number is Huawei ECHOLIFE HG532
I haven't looked at the ADSL when the internet drops, so if it happens today (it happens around 6 days a week) I'll check and tell you.
Thanks to both answers.