#1
Airbus?
What? They make helicopters now?
Who knew?
Lets wait a while until they know what they are doing making helicopters before we buy one. After all they only make aeroplanes.
#2.
Airbus Helicopter (previously Eurocopter) has in "incident" for example.
Pilots raise concerns after Airbus helicopter gearbox warning
Alarm came on during Airbus Super Puma testing
By Anthony Joseph
Published: 03/08/2013
FEARS were raised by pilots testing grounded Airbus Super Puma helicopters ahead of their return to operations after a warning message told them the gearbox shaft had failed.
The Airbus EC225s took to the skies this week all over the world for the first time in nearly a year, in a series of tests.
The helicopters were grounded last October after two ditchings in the North Sea.
The Evening Express can today reveal that pilots raised concerns when the warning “MOD 45 failed” appeared on their screens when testing the aircraft.
Oh it's only a helicopter - WTF?
How to completely destroy a brand - gone forever and possibly tarnish another.
Why not just save the money to fix the current one?
The core of the company is good as it is successful in spite of itself at the customer interface. People will put up with the bad customer service if the product itself is pretty good.
The competition has better customer service but unfortunately no product to speak of.
This is an admission that their customer service sucks and how out of touch they really are.
Received a "customer survey" questionnaire a couple of days ago from EC. I cannot complete it because the questions are so "loaded" and not relevant to us.
If EC want customer feedback why not just "lurk" here and other sites. Its free!
Even some subtle "phishing" would work!
Other companies have worked this out and it is not proprietary. How hard can it be?
VW AG = Audi, Bentley, Bugatti, Lamborghini, Porsche, SEAT, Škoda, Volkswagen, Ducati, MAN, Scania and Volkswagen Commercial Vehicles.
BMW AG = Mini, BMW Motorsport, Rolls-Royce Motor Cars.
I don't expect that they would throw any of those away too soon.
HeliHub has done some footwork.
A good place to start might be to get rid of the current management as they can't "rest on their laurels" as well proven to date.
This will be held up in educational institutions as an example of
PR disaster for all to see in the future.
Looks like everything will be moving to Ottobrun after they throw out the ECD folks to go to their new shed in Donauworth.
The
delusion.
The buck stops
here with a PhD in
Politics.
Is this all a strategy to make your d!çk bigger than Boeings at the cost of the brand? Remember when Pepsi tried to outdo Coke? They spent a fortune to remain at #2 which they could have done without spending a cent.
The strategy - change the name of EADS to Airbus so everything is in the Airbus pot to make yourself "look" bigger after you have sacked a bunch of EADS workers.
Brave or stupid? €2.5 million a year? I guess that would influence whats on the inside of your goggles and it will be a shorter commute to work!
Rant over.