Sad but nothing new.
Falklands, 2001, radar goes U/S on one of the mountain sites. Chief Tech says job will take 15 minutes as it is only a board change.
Due to 'Warranty' issues we had to wait 10 days as a Civilian Tech had to be sent from the UK to carry out the repair on behalf of the Company.
Fair play to him, he did it in 10 minutes..............................