I was part of the terminal evacuation the other night and sitting back looking at how the airlines handled informing pax,rescheduling flights and actually departing as best as they could it I would rate them out of ten with ten being the best the following
Qantas 7,Jetstar 9,Virgin -2
A few years back Virgin were great at what they did but these days it appears all of their staff have missed the last few days of training for their jobs