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Old 23rd Jul 2013, 08:48
  #13 (permalink)  
Momo
 
Join Date: May 1999
Location: Genolier, Switzerland
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Well, it took over two months and an escalation, but Samsonite did indeed replace the suitcase, agreeing that the Firelite exists for less than three years, so clearly within the ten-year guarantee.

Momo
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