Just flown FR for the first time in three years. Flew PIK - FAO - PIK - both flights bang on time; brand new aircraft; Portugese crew were friendly and efficient and the flights were cheaper than the EZY equivalent from GLA. I am a regular BA flyer and to be honest the queueing was no worse than BA and actually the scramble for locker space was less than I usually experience on the shuttle! On this occasion - well done FR.
Now I'll admit they are a less flexible airline than BA but they do highlight and emphasise their T&C's quite strongly so people really need to read these before they start to moan and complain. As they say - you get what you pay for - and if you break the rules expect to pay a lot more.