Chesley Sullenberger's response to a rather aggressive interviewer on Bloomberg demonstrates the sort of calm personality which enabled his remarkable landing on the Hudson in 2009.
Additionally, he (when allowed!) gives remarkably informative answers and neatly refuses to speculate as to blame at any point.
This interview is a very helpful addition to this discussion which will be of particular value to the layman, but with a reticence towards blame which is an example to us all.