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Old 2nd Mar 2003, 16:22
  #92 (permalink)  
one ball
 
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The "captain" does not make command decisions anymore. He seeks advice, asks opinions, sniffs the air, and meekly asks the first officer what he thinks.
- So says Menen.

Whilst I share your view on how things have seemed for quite a while, Menen, you'll be pleased to know that the current generation of CRM philosophy is swinging markedly back to where you and I would like it. The touchy-feely don't-make-anyone-cry atmosphere is being replaced with one where everyone remembers who's in command. How long it'll take to make it to wherever you work, I don't know.

It might have something to do with less of a need to hammer home the premises of basic CRM (eg. not operating as a 1-man band) as the older generation retires? Similar changes just might be creeping in as the older LAME generation retires, too, you never know. Maybe CRM should be expanded, once again, to include the bloke with the spannner. Apologies if that's already been mentioned.




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