Are Proviation Still Trading
I ordered a headset, headset bag and kneeboard from Proviation over a month ago.
I got a mail to say items were not in stock (despite the website showing as available in stock).
It was a 1.5 week wait for the headset but to date still no bag and kneeboard.
The delivery note with the headset said the other items were to follow in 2-3 days. That was weeks ago
So in chasing them up:
1 phone call which was answered and I was told Nick wasn't available and he would get back to me - he didn't.
1 email that Nick replied to offering me Pooleys replacements. I replied in the affirmative but then have received nothing or had a reply.
1 further phone call that was unanswered so I left a message and got no reply.
Today I have emailed again to have the mail returned as undeliverable. I then went online to check the address on the Proviation site...whereupon it doesn't load as its "under construction".
All of this: the delays, withering communication and eventual lack of contact is symptomatic of a struggling company going under..I hope not but being new to this forum and reading other posts I thinks its doubtful that my items will ever be received.