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Thread: BMI REGIONAL-2
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Old 20th Jun 2013, 10:02
  #682 (permalink)  
Rougueg
 
Join Date: Nov 2007
Location: UK
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When almost other major airline offers online check in, it is a serious negative for bmi regional not ot be able to offer it currently.

I know personally of 3 people who have flown bmi regional previously, but not being able to check in online, get seats online and save that 5 minutes has meant they have moved to other airlines.

Considering the main customer base is business traffic bmi regional should be focusing more on providing the services business customers want, including online check in.

Alot of business traffic go hand luggage only, I know i do. Therefore walking straight to the gate and wasting no time is an important benefit. It used to be a key selling point for bmi regional.
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