I am Chairman of Hall and Clarke
I can confirm that we had a scheme with 'Folksam' between 1991 and 2000. Such a scheme with delagated policy issueance is common place with all larger GA brokers.
In those ten years 188 claims were made and paid in full. One claim was rejected by Folksam (not us). I believe this claim went into arbitration where it remains. I do not believe this case has been won or lost but remains in arbitration.
The problems Folksam have encountered are some 18 months after our last policy with them expired.
Apart from the one claim in arbitration, there are no other claims outstanding and no policies in force.
At Hall and Clarke we have never placed any Helicopter insurance policies with Folksam.
We pride ourselves in customer service. If anyone has an issue please direct it to me.
Simon Clarke - Chairman
My minor edit did not relate to the text of the post. The brokers' version remains as written.
It was a fixed-wing policy - whatever difference that makes.
Heliport
Update: The syndicate won the arbitration but never got their money.
Folksam went into liquidation after the syndicate won.
Heliport