Somewhere in between. Been sworn to secrecy...
Have been offered some help -agent to help find house for example. That said, I think it is more the do it yourself approach. Have to find a school, car etc myself...no really sure where to start. Have been over several times - Corniche, Yas, Saadiyaat etc and have been to DXB countless times too, but only ever for trips, and a few holidays.
Questions the family ask range from where would we live, how far away are the schools, right the way through to how much is it to rent a car...and pretty much anything in between !