Originally Posted by 101917
This looks to have all the hall marks of stroppy BA CC refusing to go the extra mile and operate into discretion. And that is why I do not fly BA anymore.
- read post #9? Unless you have definite evidence of what you say you are completely out of order. In my experience, LGW c/crew were excellent and would have done everything possible and legal.
I just cannot believe the decision was avoidable - for whatever reason. It sounds as if the only other option would be 3hr+ coach rides to Verona or Padua etc. for hotel rooms