206 jock, applause for your contribution of time to the charity sector, ignore the personal snipes from the geniuses of t'Internet.
On the subject of benchmarking, it's something my industry is rightly obsessed with and notoriously bad at. Apples need to be compared with apples. On the financial side, my company only started benchmarking against competition about 5 yr ago on departmental internal revenue of circa 1bn GBP and we are still comparing apples with pears
Remember there are only two types who can truly run an organisation efficiently: anonymous commentators on Internet and tabloid journalists.