As an ex T/G 9 of 22 yrs. plus and now out of the mob for 7 yrs I have followed this closely
And I am so happy to read of this outcome,,having worked at SCATCC as an Asst I have also missed calls and both the controller and I have made eye contact to express "what did he say" then only to hear the call "c/s.. going en-route goodbye"
Believe me it’s the same now working on a civil airfield, I at time question what I have heard only to be told at times that I am an old woman for checking and I’m not in the RAF now,,but I will continue as I always have,,,at least I still sleep at night
Good luck to all
Matt Ryan