A "serious" flight incident of this type can have totally different outcomes: the final results (including passengers perception of events, trauma, etc) can be completely different depending on the critical skills of both Pilots but also depending on the passenger handling and evacuation skills of Cabin Crew.
Insufficient/inappropriate pilot skills can clearly have a massive impact on serious incidents outcomes (as we have seen many times), at the same time the evacuation part is also critical as once the plane stops you have to save those lives quickly and the task is not easy under real pressure and panic.
I call ithis incident "serious" as it seems this was a
double engine problem rather than just one engine being shut down, which would be a totally different type of incident.
The handling of this serious incident is a clear reminder for the Airline Industry and all passengers that
you definitely pay for what you get, a reminder for all those involved that a motivated, engaged, decently paid and well trained valued workforce will always perform better than those underpaid, undervalued, overworked, not engaged etc.
Luck always plays a very important role but a well paid, well trained, well engaged Flight Crew and Cabin Crew can clearly save lives. I have no doubts on this aspect.
Well done to BA again!
