Glf,
It is nice to see your sensible and helpful reply to a good question. I wish the other posters would try and be as helpful rather than attempt to put down colleagues.
I have worn wings on my jacket or uniform with most operations and not with soem others. It really does not make a difference to me.
When running the show I used to provide small bags or loose accessories which we sourced and made up ourself. With some regular customers you learn what they like and tailor the pack when they are traveling, some do not like them so you hide the pack on those trips. I believe it is good service and Great White, if you keep up the good attitude your customers will like what you do.
MM