Yep, I've had some (rare) support from MS which was fine. But the numbers keep changing.
Bush. Thanks, that does seem germane.
I think you'll find the problem is with the file, not the program.
Milo, One of the logical answers is that it has to be the file, but I must have tried this a dozen, no, make that 20 times.
W-Perfect produces a XXXX.doc file that immediately works on the other computer running the same copy of Office. ( 3 seat deal and all updated ) It definitely has a dot doc extension.
Thinks: The fault showed up immediately after the re-install. And was still there after Office suddenly updated itself.* So, not the update.
The other logical argument must be that Office left information behind that was picked up on the re-install.
* Just to add to my joys, Office upgrade (some hours after the re-install) did everything behind the Word screen. (I assume that's why there was no warning)
It suddenly rebooted my computer without the slightest warning but did create a XXXX(Autosaved).doc file.
It had a different word count to the original, meaning I have to compare every single word in a twenty page chapter.
My dislike of Word is turning into pathological hatred. And yes, I shall migrate away from MS just as soon as I get this darn book Kindlerized.
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