We all know that MoL won't change anything. That is not a criticism, just fact. He won't change anything because what he has done for 20 years has made them all millions. 99% of humans do not stop doing something that makes money - even to make more money.
That is why old companies eventually fail and why Woolworths and Pan Am are no longer around and politicians are another obvious example. Humans get very set in their ways.
Nothing will change until after MoLs time and even then it will take a big person to change the company protocols. I do not doubt that they could change now and make more money, but I don't think they can change now.
They might not even change in the future - but change will be forced upon them. By whom and what company, I cannot guess but the next generation of FR mgt will have to think the unthinkable.