I have to say that slugman has a very valid point in my opinion.
From 1st hand experience (all be it some years back), Oxford offers excellent standards of instruction and course material.
However, to use the car analogy, Oxfords marketing department would take issue with the Mercedes reference, as hey claim to be the Rolls Royce of FTO’s.
Now any company (regardless of profit margins!), who aspires to be the best, has to make the effort. They are asking for a lot of your hard-earned cash and should appreciate what that means to you.
That goes for the smallest detail, the right telephone numbers, keeping their clients informed (even of bad news) and treating them as valued customers. Now THAT is where Oxford continues to let itself down. An arrogant and inefficient marketing department is dragging an otherwise good organisation into a very vulnerable position.
Others WILL, or should, try harder, ‘cos it’s tough out there and your business is needed, and should be appreciated.
To a professional pilot the smallest details matter. You will be taught that from day one. ….Schools should practice what they preach.
Good luck