PPRuNe Forums - View Single Post - HSBC cards no longer work in many overseas ATMs
Old 13th May 2013, 14:06
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raven11
 
Join Date: Oct 2007
Location: Hong Kong
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How timely....

After several recent trips overseas, I lost it last week after finally locating a Union Pay ATM in Canada only to be rejected yet again. I telephoned HSBC to lodge a complaint. I told them how rediculous it was that the main banking facility from an international city such as Hong Kong is peddling customers a bank card that is totally useless outside Hong Kong. It would be laughable if not so inconvenient to people stuck abroad without access to their hard earned funds. What mid-level manager thinking was allowed to run amok and come up with this stupidity? Who approved this?

The inertia that HSBC was running on has apparently dissipated......
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