PPRuNe Forums - View Single Post - Proviation customer care problems
View Single Post
Old 13th May 2013, 12:51
  #47 (permalink)  
Dave Gittins
 
Join Date: Apr 2002
Location: Surrey, UK ;
Age: 71
Posts: 1,155
Received 8 Likes on 8 Posts
Further to last Friday .. no mic sock and no email. Mrs DG has just rung again and "customer services" don't see it as their duty to follow up and tell me where my mic sock is. All they'll do is ask "dispatch" AGAIN to send me an email. When told I couldn't put an email on a DC mike they seem to be surprised and can do no more than ask dispatch to comment by email. Assume their phones only work for incoming calls. At least the GPS receiver works a treat.

Yes I know it's my own fault.

Last edited by Dave Gittins; 13th May 2013 at 12:53.
Dave Gittins is offline