I was surprised to fine that on my annual trip to Italy the regular ATMs I used were not now accepting my card. On trying other ATM's nothing.
Called HSBC and they said no banks in Italy now worked. Well thanks for telling me! I had spent hours prior to my trip ensuring HSBC security knew I would be using my cards in Italy and so please don't cancel them ( as they've done before ).
I had to use the emergence cash advance off my credit card to get money. HSBC waived the charges after my phone fury! Deutche BAnk was the only bank that could do this and I had the branch manager and deputy manager at work trying to make it happen. They said HSBC was a very difficult bank to do business with and the whole process took hours instead of the normal 1o minutes.