@ MR-P
oh it's bad to hear that, I feel really sorry for your friend. I can just image how she felt when she realizes that £10K have been wasted. If what you are saying is true, CTC is not a serious company from my point of view. You can actually advise your student before he she pays and enrolles the course and not after with just a silly letter of apoligize. Beside if I was the CTC boss i would do everything in my power to find her a job just to keep the reputation of school as high as possible in the sector instead of making people think that they are only money interested. Bad story!