update wording amended...
oops my poor wording, I meant to make a claim for the following:
- extra night hotel accommodation required.
- extra night car parking at the airport.
- train ticket to LHR to rebook as it was not possible to call their UK or German help line and websites were down ( screenshots made).
As stated before I was very lucky to be near LHR as it was just not possible IMHO to rebook via the telephone or web.
Lets see how it goes!