framer;
Re, "I know I learnt a lot of mine working on the farm with my Grandad in my first 15 years."
Yep; that's what I meant. One learns it at another's knee, so to speak.
Re, "I still think that you are only describing a very limited portion of what CRM actually is."
Very likely - I'd welcome a discussion on that sometime as my experience is limited to airline ops.
Cheers!
PJ2
Last edited by PJ2; 20th Apr 2013 at 06:10.