David Brent: I gave a speech only this morning to my staff assuring them that there would not be cutbacks at this branch and there certainly wouldn't be redundancies, so...
Jennifer Taylor-Clark: Well, why on Earth would you do that?
David Brent: Why? Oh, don't know. A little word I think's important in management called morale.
Jennifer Taylor-Clark: Well, surely it's going to be worse for morale in the long run when there ARE redundancies and you've told people that there won't be.
[pause]
David Brent: They won't remember.