Another day of bad press for Luton Airport...
Looks like the fees have gone up from £1 to £2 from today, but have generously increased the drop off time from 10 to 15mins!
Not sure if this has been discussed previously, but not read about it on here.
They had the airport on BBC 3CR this morning, and the airport didn't come out well, when they were interviewed and trying to justify the increase... The general consensus from listeners was how greedy the airport was been and were just out to milk the passengers.
The airport tried to justify this, by saying how they offer a free 30 mins in the Mid-Stay Car Park, and passengers will be whisked to the terminal in 60 seconds by bus! This also blew up in the airports faces and had listeners calling in saying how they have waited 20 mins for a bus in the past and also you do not need 15 mins to drop passengers off!
Not a good marketing day for the airport, and trying to deceive regular loyal and local passengers by a marketing department using smoke and mirrors is not a good move!
You can listen to the interview here, and fast forward to about 1hr 55 into the show:
BBC Three Counties Radio - The JVS Show, 02/04/2013