@EI-A330-300
I'll explain properly....
We checked in at 15:10 in Area 7. STD was 16:45.
We immediately proceeded to security and it took 30 minutes to get through the barrier that scans the boarding pass.
Once through the barrier we asked staff how much longer we would be. We were told 20 minutes. Had that been the case we would have made it to the gate but we were inaccurately informed. Anyone working there or using the airport on a regular basis would have known it would take more than 20 minutes from the barrier that scans the boarding pass to the x-ray machines.
Once xrayed we ran to the gate and got there too late.
The queue in the security search area splits twice so it is possible to be overtaken by those who have checked in after you. Aer Lingus ticket desk checked our explanation with DAA and agreed about the queue delays. Thats why they moved the ticket free of charge.
Once you get into the queue there is no one to help people who need to move faster. Some people did seek help and were told to get back in line. We did seek help and were told 20 minutes but that wasnt accurate.
The airline policy states check in closes at T-45 however it is impossible to reach the gate if you choose to check in at the deadline.