My point is other airline staff walk the cabin quietly and without fuss with drinks of water and juice every few hours. At night there is no noise and fuss and keeps people hydrated without having to disturb a sleeping neighbour twice to go to the galley. I've seen it done very well on other carriers and when staff are off for a wee sleep on an eight hour flight having done less than three hours work, it's hardly the best customer care. It's hardly rocket science. To be clear, I like BA, but their short haul crew work way harder for the paying customer imho.
I hope you're not comparing Y to F.
Last edited by Skipness One Echo; 31st Mar 2013 at 09:48.