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Old 28th March 2013 | 15:56
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gehenna
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Joined: Oct 2000
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Ancient Observer

A word of caution!

I had the same offer from them, and went for the fibre-optic service 'at no extra cost.' I then discovered that is only so until your contract comes up for renewal, usually once a year. I ended up emailing the CEO of their sales department, telling him that I had be misled, which they denied. After some 'discussions' I had a payment as a 'gesture of goodwill.'

So please be warned that it is only 'free' until your current contract expires, when they will hike the price.

Last edited by gehenna; 28th March 2013 at 15:57.
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