Dispatcher,
It's the same wherever you go mate, the old saying applies
"promoted beyond the limits of their incompetence !!"
I think what managers fail to realise is that if you push people so far they bite back and find themselves with no alternative but to move.
Lets face it would we all move round at the rate we do if our "managers" were doing their job properly ?
Give and take no longer applies, its all take take. But we do live in a democracy as long as you don't think for yourself !!
regards
FG