large bank of "bag-drops", but on observation recently, are all acting as check-in desks.
That's exactly the point I made earlier, that the distinction between check-in and bag-drop has blurred.
As far as
Paully's point is concerned, I think that's true to some extent but there comes a time when people have to move with the times, so possibly a phasing-in approach would have been better, or as
Expressflight said .
....Retaining the possibility of airport check in for a reasonable additional charge might have been a better decision perhaps. Saving money is a very strong motivator for change.