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Old 23rd Mar 2013, 10:26
  #3180 (permalink)  
Expressflight
 
Join Date: Jul 2006
Location: UK
Age: 75
Posts: 2,697
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Paully's point is well made.

On line check in is no problem for me and I prefer it, but a number of older friends like the 'traditional' means of checking in for their flights. This market segment often fly only rarely and are simply unfamiliar/uneasy with using a computer to print out vital documents.

It will no doubt save EZY a few bob but I suspect there will be a fair number of their current customers who will, at the very least, look to see if more user-friendly (in their view) options exist. Retaining the possibility of airport check in for a reasonable additional charge might have been a better decision perhaps.
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