Evidently a very unlucky flight. And I'm not surprised some people got rather nervous--is a reporter to censor that? But the chief point is that a difficult situation was handled extremely badly by Lufthansa cabin crew and ground agents, and the only hint of criticism of the flight crew is on the decision not to evacuate, on which neither the reporter nor I have the expertise to pass judgment; but a bit of frank disclosure might have helped there. This is nothing like "Shock horror OMG!!!1! we're going to die" reporting, just punched up a little bit.
It seems like LH passenger handling is still not what you'd expect.