I'm not sure scam is the right word. At the end of the day, it's pretty clear in the wording that when redeeming points, the passenger pays the tax/charges. If it happens that on that particular flight Flybe have loaded low/loss leading fares which are less than the tax, take advantage of the fare and don't redeem the points. Save them for an occasion when there are no low fares left/available.
(It would be a nice ideas if when getting a fare quote for reward points, the current online fare was shown as a comparison so customers could assess whether the want to pay in points or £).
Many people on this forum are quick to complain about how expensive Flybe are, yet we also have complaints that when they want their free reward flight, the taxes are more than the lead in fare. Doesn't this tell us something about the ridiculous levels of taxation on flying in the UK? If an airline has to pay your taxes for you to get a reasonable lead in fare, then perhaps the taxes are the problem, not the reward scheme.
Last edited by JC25; 11th Mar 2013 at 13:00.