Elliot,
Well thank you for your kind words. I think you may be surprised just how conscientious and knowledgeable most sim engineers are. Within this little part of aviation there really are many, many good people, invariably battling against their management to provide the best equipment possible.
Your comment “I really hope I can use the info to speak more intelligently the next time I have a problem” is actually very pertinent to the topic. The more definitive fault reports are, the quicker faults are rectified. Comments such as “The sim doesn’t fly right” may well be accurate, but they are not a lot of help to the sim engineer.
My engineers are all instructed/encouraged to debrief crews exiting the sim and I find that the crews that do take a few moments to ensure fault symptoms are clearly understood by the engineers benefit and even occasionally learn something!!