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Old 26th Feb 2013, 06:21
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Sukmai
 
Join Date: Feb 2013
Location: USA
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Angry Hotels and Allowances After Submitting ASR-F CX
Lately CX has been trying to deny responsibility for the Hotel bill and allowances when one reports "Fatigued." Obviously company policy has changed. What have the rest of you experienced and what is our recourse if Crew Control refuses to provide us with a room and allowances? Is there a process to formally "grieve" this through HKAOA or the company?

Thanks,
Sukmai
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