Whilst BA making a profit might be todays chip paper - anyone can make a profit if it cuts jobs by the thousands - I bet comparison this time next year will make interesting reading. I suppose it is in the name of "efficiency" but surely the equation must also be true "Too much efficiency eventually equals inefficiency". I flew BA long haul recently and BA LHR was a complete joke. Grossly undermanned at BA what a mess in the terminal all those hundreds of check-in passengers made whilst waiting to check in with the three visible staff.
Think I'll fly Virgin next time!