PPRuNe Forums - View Single Post - How do you deal with customer pressure?

13th Feb 2013, 22:49

#26 (permalink)

SASless

Join Date: May 2002

Location: Downeast

Age: 75

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I hope the company raised rates on him.....as their original agreement went out the door when he decided to go with the other operator. That was my policy.....loyalty was rewarded.....dis-loyalty was penalized.

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