My company once advised a customer that it was unlikely that they could get him to his destination(on high ground) due to the weather. They could land him at an airfield an arrange onward transport. He came back and said that he'd found someone else who could do it.
A few days later he got in contact again to say that his pilot had scared both of them half to death in the weather and had dropped at the above airfield from where he had to make his own arrangements. Said he wouldn't question their decision again.